Presidente Intercontinental Puebla, an IHG Hotel

We had a wonderful stay at this hotel! The building itself was beautiful, and the view from our room was incredible—we could see the volcano in the distance (I believe it’s called Popocatépetl). What truly made our experience special was the amazing staff. We had to leave early for a long drive from Puebla to Villahermosa, and they kindly prepared a delicious breakfast to-go for both of us. Not only that, the chef went the extra mile and made the oatmeal I had requested—such thoughtful service! We’ll definitely be coming back for more than just one night next time. Huge thanks to everyone who made our stay memorable. Your kindness really made a difference!

The Restaurant was nice. & Lobby area. The restaurant staff was helfull and professional. Ernesto the Cheff was so personal making sure you had what you needed we were there for 4 days for breakfast and every day he was there with a great smile, he made chalupas, gorditas, and all the good Mexican food. We really enjoyed our breakfast. Thank you, Ernesto.

Excellent service and location. Really excellent for business travelling due to comfort of all amenities in general. Superb breakfast.

The hotel was gorgeous. Located nearby the Zocalo (10 minute drive) it serves the purpose of a great stay with plenty of things to do with a short drive. The whole building is really nice and the rooms are very comfortable as well. Breakfast is very complete and the staff is just amazing.

Great location and great staff from the front desk Estela, Yair, restaurant Stephanie hostess, servers Francisco, Jean, Kitchen Enrique. Bell Desk Jorge. But everyone was professional & helpful.